Contact support
For any issue with the app or the web dashboard, write to us at support@pappai.it.
We aim to respond within 2 business days. For urgent issues, include "URGENT" in the subject line.
What we can help with
- App issues: login problems, crashes, sync errors, missing data.
- Web dashboard: access issues, feature questions, onboarding help.
- Billing and subscriptions: plan changes, invoices, trial questions.
- Account management: changing email, password reset, account deletion.
- Accessibility: if you encounter barriers using PappAI, we want to know.
Privacy and data requests
For requests relating to your personal data (access, deletion, portability) under GDPR, write to privacy@pappai.it. You can also use the account deletion page to request deletion directly from the app.
Self-service resources
- Delete your account: step-by-step instructions for patients and nutritionists.
- Accessibility: supported accessibility features and how to report barriers.
- Privacy Policy: how we collect and protect your data.
Business and press enquiries
For partnership, media, or general business enquiries: hello@pappai.it.
PappAI is a product of Electric Flock Ltd · 27 Old Gloucester Street, London, UK WC1N 3AX