Patient Privacy & AI

PappAI is a platform used by your nutritionist to organise your dietary care pathway, monitor adherence, and manage follow-ups. You interact with PappAI through your nutritionist and the companion mobile app.

No. The AI provides decision-support suggestions only. All final clinical and dietary decisions are always made by your nutrition professional.

No. PappAI does not use AI for medical diagnoses or therapeutic prescriptions. Its outputs are strictly informational support for the professional.

All AI calls are logged and monitored operationally. The nutritionist always reviews AI outputs before applying them to your care. If you have concerns about the content of your dietary plan, speak directly with your nutritionist.

Only the data relevant to your nutrition programme: biometrics, dietary goals, restrictions and preferences. PappAI applies a data minimisation principle and, as a rule, does not include direct identifiers (name, tax code, contact details) in AI processing. The exceptions are listed in the privacy policy.

As a rule, no: the platform is designed to keep direct personal identifiers out of AI processes. A few cases listed in the privacy policy are exceptions, such as a meal photo you send from the app or a document your professional imports after giving explicit consent.

Only authorised individuals (primarily your nutritionist and, where applicable, their practice staff) according to role-based access controls and for legitimate operational purposes.

On professional cloud infrastructure (Google Cloud Platform) with security controls, encryption, and continuous monitoring. Data is stored within the EU/EEA where possible.

Data is retained for the duration of the professional relationship and as required by applicable regulations (including GDPR and professional record-keeping obligations). You can ask your nutritionist for details.

Yes. You have rights under GDPR (access, rectification, erasure, restriction, portability, objection). Contact your nutritionist or their practice directly to exercise these rights.