# Support - PappAI

> Need help with PappAI? Here is how to reach us.

Source: https://pappai.it/en/support

## Contact support

For any issue with the app or the web dashboard, write to us at [support@pappai.it](mailto:support@pappai.it).

We aim to respond within **2 business days**. For urgent issues, include "URGENT" in the subject line.

## What we can help with

- **App issues**: login problems, crashes, sync errors, missing data.
- **Web dashboard**: access issues, feature questions, onboarding help.
- **Billing and subscriptions**: plan changes, invoices, trial questions.
- **Account management**: changing email, password reset, account deletion.
- **Accessibility**: if you encounter barriers using PappAI, we want to know.

## Privacy and data requests

For requests relating to your personal data (access, deletion, portability) under GDPR, write to [privacy@pappai.it](mailto:privacy@pappai.it). You can also use the [account deletion page](https://pappai.it/en/delete-account) to request deletion directly from the app.

## Self-service resources

- [Delete your account](https://pappai.it/en/delete-account): step-by-step instructions for patients and nutritionists.
- [Accessibility](https://pappai.it/en/accessibility): supported accessibility features and how to report barriers.
- [Privacy Policy](https://pappai.it/en/privacy-policy): how we collect and protect your data.

## Business and press enquiries

For partnership, media, or general business enquiries: [hello@pappai.it](mailto:hello@pappai.it).

PappAI is a product of Electric Flock Ltd · 27 Old Gloucester Street, London, UK WC1N 3AX